|
FAQ | Members List | Calendar | Search | Today's Posts | Mark Forums Read |
Topic Review (Newest First) |
Aug 12th, 2003 01:36 AM | |
executioneer |
KILLADEUSCE WORKS TECH SUPPORT -willie |
Aug 6th, 2003 06:44 PM | |
Perndog | I used to work for Pacific Bell DSL - I live in Minnesota, and all of our customers were from California. One customer spent a half hour trying to convince me and subsequently my manager to go to his house right then, at 10 PM Central on a Friday (midnight at the customer's house) and fix his problem (he had to wait until Monday for a local field tech to help him). I guess he regularly books flights on a moment's notice in the middle of the night. |
Aug 6th, 2003 04:25 PM | |
KILLADEUCE |
Tech Support Bullshit I wasnt sure where to post this one so i figured i would slap it here- I work tech support for a living and i wanted to take a moment and share with some of you the Absolute unintelligence that people can exhibit when contacting us... I will only delve into JUST the email, but if i can get my boss to let me post our recorded calls (we record all incoming calls for Quality Control) I'll post those too - (I doubt theyd let me tho) Anyways- Due to a number of reasons i cannot post email address's etc, i'll Just post subject and message: ------------------------ Subject: Lines some times i get a bad line When i reboot it work fine ---------------------- REboot then you Fricking MORON ***************************** Customer Name: xxxxxxxxxxxxxx Reporting Error on: Description: Problems with my connetion Report Time: Wednesday, Aug 6, 2003 8:28 am ------------------------- Well thanks so much for an exacting specific description- ********************************* Subject: HAcker Activity I received a warning on hacker activity from you on Aug xxxx @ pm. You recommended I go to a site and have a patch installed. Is this still your recommendation ?? We just read your E mail advisory. We will wait for your reply --------------------------------------------------- What the fuck do you think our Recomendation is??? Why would we recommend you do someting and then suddenly, as if like magic-like change our mind (Keep in mind this is the same day we sent the notice) **************************** Subject: Help with Download Sorry ,but i cant seem to get any where with this download,, can you help me through this so i can get it downloaded. Thank You xxxxxxxxxx ----------------------------- Uhhhhhh What THE HELL ARE YOU TRYING TO DOWNLOAD, NOTHING? IF SO That could be the issue... Maybe you can do what normal people do and not assume i can read you're mind thoughts through an electronic text based message... Anyways this is just from the last 3 day.... As time goes on i'll post some of the better ones... If any of you guys do support feel free to add to this. |