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TERRIBLE BEAT
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Feb 3rd, 2005, 06:41 PM
Find out what her IP address is. It's probably 192.168.1.something. Unplug the modem from the router, then try to ping 192.168.1.1. If that works, try and access its configuration page in the web browser. If you get the same error as before, it's still a firewall issue.
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