The job would be great if it wasn't for the people calling in.
User: I'M NOT ONLINE- WTF AM I PAYING U FOR?!
Me: I see... try unplugging the modem?
User: NOW HOW THE HELL AM I SUPPOSED TO DO THAT I'M AT WORK?!
Me: *MUTE* OK I'LL JUST PUSH THE BUTTON THAT SAYS "ONLINE" ON MY SYSTEM HERE - YEPPERS LOOKS LIKE SOMEBODY MUST'VE HIT IT OFF - NOW YOU SHOULD BE ALL SET
And I want the Outlook Express programmers to suffer unbelievable agony... god how I hate that program...