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UNODIR
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Join Date: Jul 2003
Location: MO, US
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Aug 6th, 2003, 04:25 PM
Tech Support Bullshit
I wasnt sure where to post this one so i figured i would slap it here- I work tech support for a living and i wanted to take a moment and share with some of you the Absolute unintelligence that people can exhibit when contacting us... I will only delve into JUST the email, but if i can get my boss to let me post our recorded calls (we record all incoming calls for Quality Control) I'll post those too - (I doubt theyd let me tho)
Anyways- Due to a number of reasons i cannot post email address's etc, i'll Just post subject and message:
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Subject: Lines
some times i get a bad line
When i reboot it work fine
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REboot then you Fricking MORON
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Customer Name: xxxxxxxxxxxxxx
Reporting Error on:
Description: Problems with my connetion
Report Time: Wednesday, Aug 6, 2003 8:28 am
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Well thanks so much for an exacting specific description-
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Subject: HAcker Activity
I received a warning on hacker activity from you on Aug xxxx @ pm. You recommended I go to a site and have a patch installed. Is this still your recommendation ?? We just read your E mail advisory. We will wait for your reply
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What the fuck do you think our Recomendation is??? Why would we recommend you do someting and then suddenly, as if like magic-like change our mind (Keep in mind this is the same day we sent the notice)
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Subject: Help with Download
Sorry ,but i cant seem to get any where with this download,,
can you help me through this so i can get it downloaded.
Thank You
xxxxxxxxxx
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Uhhhhhh What THE HELL ARE YOU TRYING TO DOWNLOAD, NOTHING? IF SO That could be the issue... Maybe you can do what normal people do and not assume i can read you're mind thoughts through an electronic text based message...
Anyways this is just from the last 3 day.... As time goes on i'll post some of the better ones... If any of you guys do support feel free to add to this.
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"Democracy is not for the people" -Judge Dredd
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