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Slinky Ferret Slinky Ferret is offline
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Join Date: Feb 2003
Location: UK
Slinky Ferret is probably a spambot
Old Dec 19th, 2005, 03:02 PM       
Have you also tried going to your router settings, should be status tab (I have an older router), and pressing DCHP release and then DHCP renew.

Also try rebooting the modem (remove power, wait about 15 seconds plug back in, wait until the ready light is solid), reboting router (in same way after rebooting cable modem) and if that fails try the release renew. It can take a little while to kick in and send packets, sometimes they get a bit clogged up.

Also check your security settings on the router.

If all fails, phone your ISP and get them to check your modem. I hope that in america the customer support over there is of some use unlike this country (which I'm ashamed to say I've had to scream down the phone at a few times "I'm more qualified than you I'm doing an IT graduate (ok, ok give or take a few months but they don't need to know that)."
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