I was at the weirdest hospital today, Mr. Kitsa was having a procedure (tumor removed...benign). Anyway, it was like walking into the Four Seasons (or Ritz-Carlton, or Waldorf=Astoria) of hospitals. Soft ambient lighting, waterfalls, vouchers for free Starbucks from multiple kiosks around the waiting area, personalized pagers and an airport-style patient tracking system, your own personal "contact person" to run interference between you and the medical personnel, and so on. The cafe had gourmet food, not GFS heatlamp stuff, and the ice cream was
top-shelf.
You didn't go to the pharmacy to pick up your pain meds...a "pharmacy liaison" met you after your surgery, took your insurance card, and met you with the bag on the way out. I have been in a shitload of hospitals...sometimes for almost a year at a time...and I've never seen anything like this. The bathroom doorknobs each had mechanisms that cranked new plastic over the knob between each use, like the toilet seats in some airport bathrooms.
I am very, very afraid to see the bill.
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