Every Soldier Has a Story to Tell

[10,000 Volt Ghost]

I ordered directv and was referred by a friend so we should both get $100. So for 10 months they take $10 off each bill. After my first months bill the discount isn't on so I call and find out why. They transfer me around to different departments for 10 mins. Finally they tell me that I don't get the discount because I signed up online. I let them know that I talked to someone on the phone that I called. This goes on for 40 minutes. I ask for a supervisor because by this time I've spend an unreasonable amount of minutes getting nowhere. The supervisor gets on and tells me I'm no eligible for the discount because I called the wrong phone number to sign up for directv. I tell the supervisor that I called the correct phone number and gave the correct acount number of my friend.

After another 20 minutes of her trying to get me off the line she told me she will escalate the problem. Someone would contact me by phone within 4-6 weeks.