I'm gonna call them on Saturday. If they tell us what they need in a letter of authorization, I'll fucking send it their way and get my fucking toy.
But really. They give me this shit, and they still haven't responded to my customer service e-mail. They won't even let me see the toy.
The asskicker would be if the figure gets sold out, and they charge me anyway. That's when I go set a nursery school on fire. But yeah, I'm definitely not deal with them again after I get this figure.